We continue to track COVID-19 updates and directives from federal and local officials and medical experts and will continue to follow their guidance in the days and weeks ahead.
We remain committed to you, our clients, and to doing our part as an organisation to continually support the health and well-being of our casual health employees, candidates, and Drake Medox team members.
If you have any questions, please feel free to call your nearest Drake Medox branch directly or phone our national number on 1300 360 070.
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Explore a list of resources about COVID-19 in 68 languages. The resources include fact sheets, guidelines and other publications.
Wash your hands frequently
Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water. Hand sanitizers have been to each client’s home to support infection control.
Maintain social distancing
Maintain at least 1.5 metres distance between yourself and anyone who is coughing or sneezing. Why? If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.
Avoid touching eyes, nose and mouth
Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth.
Practice respiratory hygiene
Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately. Follow the hand and hygiene guidelines distributed throughout our client’s homes.
We all need to do our part to reduce the spread by reducing our community exposure. Only essential outings such as work, groceries and exercise are important.
If you have fever, cough and difficulty breathing, seek medical care early
Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority, and notify your Medox consultant immediately.
Stay informed and follow advice given by your healthcare provider
Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority on COVID-19. There is a new APP released from the Government called Coronavirus Australia, please download.
As of midnight, Wednesday 22/7/2020, everyone (over the age of 12) outside of their home (in Metropolitan Melbourne and the Mitchell Shire) MUST wear a face mask or covering. It is recommended that people aged between 3-12 also wear a face mask or covering, however this is not mandatory. Wearing a face mask protects you and your community by providing an additional physical barrier to coronavirus (COVID-19).
Does Drake Medox have a Pandemic Plan to ensure business continuity?
As part of our business continuity planning, Drake Medox has developed a Pandemic Plan.
CLICK HERE to view our Pandemic Plan.
What happens if a client becomes unwell or symptomatic, concerned they have come in contact with a COVID-19 positive, or suspected COVID-19 person?
The instructions are as follows:
Drake Medox will continue to support the client and their families in quarantine and liaise with Allied Health teams to monitor their conditions and symptoms closely.
How are we Limiting Exposure and Spread?
We are liaising with Allied Health teams, medical professionals and families of clients to mitigate risks for each client which includes reducing community exposure, social distancing, and improving infection control regime for specific ‘high risk’ clients. All candidates must also complete some additional screening in the interview process using a COVID-19 Health Questionnaire and Risk Assessment.
What happens if the client tests positive for COVID-19?
What if a staff member becomes unwell or symptomatic, concerned they have come in contact with a COVID-19 positive, or suspected COVID-19 person?
If a staff member becomes unwell or symptomatic, concerned they have come in contact with a COVID-19 positive, or suspected COVID-19 person. The instructions are as follows:
What if a staff member tests positive for COVID-19, the instructions are:
Will Drake Medox be communicating to Casual Employees how absences will be paid should they fall ill or need to self-isolate?
Casual employees were previously entitled to the Sickness Allowance under Centrelink if they were ill or forced to isolate due to Coronavirus but this ceased on 20 March 2020. Sickness Allowance has now been replaced by Jobseeker Allowance. This applies to casual employees who are unable to attend work due to Coronavirus. A range of other government benefits have also recently been introduced. CLICK HERE for information about Government Assistance for Casual Employees.
Who needs to wear a mask?
As of midnight, Wednesday 22/7/2020, everyone (over the age of 12) outside of their home (in Metropolitan Melbourne and the Mitchell Shire) MUST wear a face mask or covering. It is recommended that people aged between 3-12 also wear a face mask or covering, however this is not mandatory. Wearing a face mask protects you and your community by providing an additional physical barrier to coronavirus (COVID-19). For more information on face masks, you can visit https://www.dhhs.vic.gov.au/updates/coronavirus-covid-19/face-coverings-mandatory-melbourne-and-mitchell-shire
Are there any exemptions to this rule?
There are some exceptions to this rule, including:
Do workers need to wear a face mask at work?
Yes – all workers must wear a face mask or covering whilst at work, even if social distancing is or can be achieved.
Is there a penalty for breaching these rules?
Yes – anyone (unless except) seen not to be wearing a face mask or covering will be fined $200.
Where do I get a face mask?
You can purchase cloth masks or surgical masks from retail outlets including chemists, hardware stores and other shops or you can follow our directions to make your own cloth mask. Drake Medox also has a small supply.
What are the different types of face masks and which one should I use?
The term ‘face mask’ includes cloth masks and single-use face masks (commonly called surgical masks). Both masks are suitable for use to prevent the spread of coronavirus (COVID-19). Cloth masks are any nose and mouth covering made of washable fabric. We recommend a cloth mask made of three layers of a mix of breathable fabrics to ensure adequate protection. It does not need to be surgical quality to be effective. Surgical masks are made with a non-woven meltblown polypropylene layer and available in various levels of protection. These are single use masks only so can’t be washed and used again. There are other types of masks and respirators (such as P2 or N95). These are not recommended for use in the community and not advised to be used outside of healthcare or specific industries under health advice. A scarf or bandana does not offer the same amount of protection as well-fitted face masks. This is due to the type of fabrics they are made from. Properly constructed cloth masks are made from at least three layers of materials, including a water-resistant outer layer.
How do I wear a mask correctly?
A cloth mask should fit securely around the face, specifically covering the nose and the mouth areas. The mask should fit snugly on your face and be secured by ties at the back of your head or ear loops. If you are using a mask with ear loops, you can use a plastic clip or tie to join the ends together at the back of your head to make sure it fits snugly on your face. Make sure that your mask does not have holes or a valve. This can result in breathing out the virus if you have coronavirus (COVID-19). Wash your hands for at least 20 seconds with soap and water, or use hand sanitiser that is made up of over 60% alcohol before putting it on and after taking it off. Avoid touching your eyes, nose, or mouth at all times and store used face masks in a plastic bag until you have an opportunity to wash them.
Surgical mask (single use)
When is it safe to take my face mask off?
You can remove it outside, once you are away from other people, or in your car on your way home. If it is a cloth mask, don’t forget to bring your cloth mask inside to be cleaned. If you wait to take your cloth mask off until you have returned home, it may be easier to put it directly into the laundry.
What’s the best way to take off a face mask?
Can I reuse my face mask?
A cloth mask can be washed and re-used. It is a good idea to have at least two, so you always have a clean one available. When leaving home, there might be times when you can’t maintain 1.5 metres distance from other people and wear a cloth mask, and times when you can maintain the distance and don’t need to wear a cloth mask. For instance, you might take crowded public transport to and from work, but at work be able to maintain appropriate distancing. Don’t reuse the same cloth mask to go home that you used earlier on the same trip to go to work. Put each used cloth mask into a zip lock bag to be taken home for washing. For each new situation put on a clean cloth mask. Carry a paper bag or zip lock bag with you to carry clean masks and keep them clean. Single use masks are for single-use only and should be disposed of responsibly in the rubbish bin.