We continue to track COVID-19 updates and directives from federal and local officials and medical experts and will continue to follow their guidance in the days and weeks ahead.
We remain committed to you, our clients, and to doing our part as an organisation to continually support the health and well-being of our casual health employees, candidates, and Drake Medox team members.
If you have any questions, please feel free to call your nearest Drake Medox branch directly or phone our national number on 1300 360 070.
Wash your hands frequently
Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water. Hand sanitizers have been to each client’s home to support infection control.
Maintain social distancing
Maintain at least 1.5 metres distance between yourself and anyone who is coughing or sneezing. Why? If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.
Avoid touching eyes, nose and mouth
Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth.
Practice respiratory hygiene
Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately. Follow the hand and hygiene guidelines distributed throughout our client’s homes.
We all need to do our part to reduce the spread by reducing our community exposure. Only essential outings such as work, groceries and exercise are important.
If you have fever, cough and difficulty breathing, seek medical care early
Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority, and notify your Medox consultant immediately.
Stay informed and follow advice given by your healthcare provider
Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare provider, your national and local public health authority on COVID-19. There is a new APP released from the Government called Coronavirus Australia, please download.
Does Drake Medox have a Pandemic Plan to ensure business continuity?
As part of our business continuity planning, Drake Medox has developed a Pandemic Plan.
CLICK HERE to view our Pandemic Plan.
What happens if a client becomes unwell or symptomatic, concerned they have come in contact with a COVID-19 positive, or suspected COVID-19 person?
The instructions are as follows:
Drake Medox will continue to support the client and their families in quarantine and liaise with Allied Health teams to monitor their conditions and symptoms closely.
How are we Limiting Exposure and Spread?
We are liaising with Allied Health teams, medical professionals and families of clients to mitigate risks for each client which includes reducing community exposure, social distancing, and improving infection control regime for specific ‘high risk’ clients. All candidates must also complete some additional screening in the interview process using a COVID-19 Health Questionnaire and Risk Assessment.
What happens if the client tests positive for COVID-19?
What if a staff member becomes unwell or symptomatic, concerned they have come in contact with a COVID-19 positive, or suspected COVID-19 person?
If a staff member becomes unwell or symptomatic, concerned they have come in contact with a COVID-19 positive, or suspected COVID-19 person. The instructions are as follows:
What if a staff member tests positive for COVID-19, the instructions are:
Will Drake Medox be communicating to Casual Employees how absences will be paid should they fall ill or need to self-isolate?
Casual employees were previously entitled to the Sickness Allowance under Centrelink if they were ill or forced to isolate due to Coronavirus but this ceased on 20 March 2020. Sickness Allowance has now been replaced by Jobseeker Allowance. This applies to casual employees who are unable to attend work due to Coronavirus. A range of other government benefits have also recently been introduced. CLICK HERE for information about Government Assistance for Casual Employees.