Our Client is seeking a professional and personable Medical receptionist to join their dedicated team. This is a full-time, on-site role supporting one specialist doctor and managing the care of 10-15 patients per day in a fast-paced clinical environment.

This team is committed to providing respectful, compassionate, and efficient care, ensuring a smooth patient journey from consultation to treatment. If you have strong administrative skills, excellent communication, and a passion for patient care, this role could be a great fit for you.

About the Role
This is a key position in their clinic, requiring a balance of front-desk professionalism, administrative accuracy, and compassionate patient interaction. You will be the first point of contact for patients and a central link between the doctor, patients, and the wider clinical team.

Key Responsibilities

• Welcome and assist patients in a warm, professional, and courteous manner.

• Coordinate patient appointments, confirmations, and follow-ups.

• Maintain accurate patient records and uphold strict confidentiality.

• Liaise between the doctor, patients, and other healthcare providers to ensure smooth communication.

• Manage incoming phone and email enquiries efficiently and professionally.

• Support the daily administrative operations of the clinic.

About You

• Excellent verbal and written communication skills with a professional and empathetic manner.

• Strong organisational skills and the ability to manage multiple priorities calmly and efficiently.

• Previous experience in medical reception, healthcare administration, or patient services (preferred).

• Ability to work autonomously and take initiative.

• Strong attention to detail and commitment to patient confidentiality.

What We Offer

• Full-time, Monday to Friday role - no weekend work.

• Supportive and collaborative team environment.

• On-site parking provided.

• A meaningful role where you can make a genuine difference to patient care.

How to Apply
If you are ready to join a professional, patient-focused team, we'd love to hear from you. Please submit your resume and a brief cover letter outlining why you would be a great fit for the role.
Only shortlisted applicants will be contacted.

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.