Mental health and Complex Behavioural Issues
Mental Health and Complex Behavioural Issues
Drake Medox provides homecare support services for individuals with complex mental health needs As specialists in high and complex needs, we recognise our clients face multi-layered challenges and require a high level of support and an integrated approach to care and support services.
The best support for our clients who present with mental health and complex behaviour is an individualised approach. One of our first steps is meeting with the client, and exploring their unique needs and requirements. Collaboration is key to ensure coordination between all relevant advocacy and health supports. This allows for shared responsibility in the recovery process and empowers individuals to make decisions and choices about their lives, as well as increase self-confidence and encourage their independence. With goal-oriented plans, we work towards encouraging our clients to live their best lives based on their personal goals and aspirations.
Our clients and their families are also encouraged to be part of the recruitment process. Each disability support team is recruited based on the specific care requirements and unique needs of the client. We believe it is extremely important to build a care team that our clients feel safe around and trust. Ultimately, our goal is to expand each person’s participation in all aspects of everyday life for good health. The right support makes all the difference
For a no-obligation discussion about our mental health and complex behavioural in-home support, please call our team on 1300 360 070 or submit an enquiry today. We’d love to hear from you.
What Do Our Clients Say?
“I would like to thank you for the very high standard of support that continues to be and has been provided to my daughter over the past four years.
My daughter is 22 years old, her disabilities (including Global Learning Delay and severe Verbal Dyspraxia) affect her ability to communicate. Drake Medox's provision of support workers for community access on a weekly basis has helped to improve her quality of life and continued growth beyond the home environment.
Stability and flexibility of staff in relation to her care have fulfilled an important role and contributed positively to the whole family. We feel very lucky to know our loved one is in trusted care.”
- Jodi (client’s mother)
"I currently use Drake Medox for personal care support. They’ve been very helpful! It’s also extremely easy to get in touch with the organisation. No improvements come to mind. I would absolutely recommend them!"
“It's always a consistent service with productive staff. Since January 2016, it's been a good journey and service with them!” - Client
“They send carers to support my family member. I think they are good people. They take my family member out, and to the gym after their accident. They are good when I call and need to change anything, they're helpful. So far everything that I ask they do.” - Client - Fervent
“I have 24/7 support workers and they're all great. I'm there to get more independence and doing lots of cooking and cleaning. They're really good. All the staff are very friendly and helpful. The routine is good, I get to know who is coming in next.” - Client - Barney
“I have worked with Drake Medox Canberra as a disability support worker for roughly over 6 months now. Working at Drake is a relaxed environment and you are supported by the management 24/7 if you need help, have any questions or queries. The management/staff are approachable and very supportive. They have flexible working hours which works out great for me as a mum who has to juggle both work and family! They also try and match me with clients that they know I will get on well with. The weekly pay is a bonus. I would highly recommend working for Drake Medox!”
- Client – Chiedza Chogah
“If I could give them 20 stars I would! They go above and beyond the call of duty where others have failed. They give me the will to live and have made it possible for me to keep living at home knowing that they’re there to support me every day!” - Client – Beverly Pound