Drake Medox is currently seeking experienced Case Managers to join our dedicated team based in the beautiful Bondi Junction.


This is a fantastic opportunity to make a meaningful impact in people's lives by coordinating in-home care that promotes independence, dignity, and wellbeing.

What's on Offer:

• HYBRID Role 4 day working week opportunity in Bondi Junction and surrounding areas
  
• Ideally to start Monday 16th March 2026
• WFH 1 Day a Week
• Own car required - KM's reimbursed
• 8:30 - 5pm Working Hours - 1 Hour for Lunch
• Supportive and close-knit team environment
• A values-led organisation that prioritises client outcomes
• Work with a provider known for excellence in home and community care
• Ongoing professional development and support

Our client is a nationally respected provider of premium in-home support services. Passionate about enabling people to live independently in the comfort of their homes by delivering person-centred care that truly makes a difference. Team culture is grounded in five key values: Be Client Focused, Be Kind, Find the Joy, Create Trust, and Be Agile.

We're Looking For:

• Experienced Case Managers with strong knowledge of the community or aged care sector
  
• Prior experience in coordinating home care services (HCP or private) preferred
  
• Excellent interpersonal and communication skills
  
• Highly organised, detail-oriented, and proactive problem solver
  
• Compassionate and client-focused with a genuine passion for care
  
• A current driver's licence and willingness to travel locally for assessments
  

Your Key Responsibilities Will Encompass:

• Conducting in-home or facility-based client assessments
  
• Developing, implementing, and reviewing personalised care plans
  
• Coordinating service delivery and delegating tasks to care staff
  
• Managing client budgets (especially for government-funded programs)
  
• Liaising with families, health professionals, and service providers
  
• Acting as a trusted point of contact and advocate for client wellbeing
  

About You:

To be successful in this role, you will ideally have:

• Qualifications in care, community services, or allied health (preferred but not mandatory)
  
• Previous experience in case management or community-based care
  
• A proactive and client-focused approach
  
• Strong attention to detail and time management skills
  
• Police Check, Working with Children Check, full working rights in Australia
  
• Access to a reliable vehicle
  

Valuable:

• • Previous experience managing a Home Care Package / Support at Home caseload
  • Strong understanding of aged care compliance, care planning, budgeting client spend and reviews
  • Confident conducting new client consultations and onboarding
  • Ability to manage a caseload of approximately 35 clients and prioritise competing demands
  • Experience coordinating services with internal service coordinators and external providers / allied health
  • Confident working with care management systems (Prestige use The Lookout Way) and documentation requirements
  • Strong communication and relationship-building skills with clients and families
  • Able to step into an existing caseload quickly and work independently in a temporary capacity
  • Available 4 days per week (Mon, Tues, Thurs, Fri preferably) and able to start with minimal onboarding

Whether you're an experienced Case Manager or looking to take the next step in your care career, this is your opportunity to work with a supportive team in a role where your contribution truly matters.

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.