Candidate Help Desk

We are currently inviting Expressions of Interest from experienced Healthcare Receptionists and Administration professionals who are open to future opportunities across a range of healthcare settings. This may include medical centres, specialist clinics, allied health practices, aged care providers, and private hospitals.

If you have experience in patient-facing administration and would like to be considered for upcoming roles, we'd love to hear from you.

Key Responsibilities (may include)

  • Managing front desk and reception duties

  • Booking and confirming patient appointments

  • Handling patient enquiries in person and over the phone

  • Processing payments and managing billing systems (e.g. Medicare, EFTPOS)

  • Maintaining accurate patient records and data entry

  • Liaising with clinicians and supporting day-to-day practice operations

  • Ensuring confidentiality and compliance with privacy regulations

About You

  • Previous experience in healthcare administration or medical reception

  • Confident communication skills and a professional, empathetic manner

  • Strong organisational skills and attention to detail

  • Ability to manage competing priorities in a busy environment

  • Experience with practice management software (desirable but not essential)

  • Full working rights in Australia

  • Able to provide professional references

What's on Offer

  • Opportunities across a variety of healthcare settings

  • Temporary, contract, and potential permanent positions

  • Flexible arrangements where operationally possible

  • Supportive and professional work environments

  • Ongoing communication about suitable upcoming roles

If you're seeking your next opportunity in healthcare administration, or simply want to stay informed about roles that align with your experience, we encourage you to submit your Expression of Interest.


Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We recognise the strength that diversity brings to our workplace and the communities we support.


Right to Work

This opportunity is open only to applicants who have a current right to work in Australia. Applicants without valid working rights will not be considered.

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.

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