Candidate Help Desk

Are you an experienced administrator looking to take the next step in your career? We are seeking a proactive Senior Administration Officer to join a professional services team in Glenelg.

This role is ideal for someone who thrives on responsibility, enjoys working with clients, and has the initiative to keep an office running smoothly.

What you'll be doing:

  • Oversee and coordinate daily office operations, ensuring efficiency and professionalism across all functions.

  • Act as first point of contact for clients, patients, and visitors, delivering exceptional service and support.

  • Manage client relationships, including scheduling, enquiries, and follow-up communications.

  • Provide liaison support between psychologyst, patients, and external providers.

  • Drive sales initiatives by proactively identifying opportunities to provide additional services to clients.

  • Support project management activities, including workflow coordination and reporting.

  • Ensure compliance with policies, procedures, and industry standards.

  • Undertake general administration duties including reporting, correspondence, records management, and financial administration as required.

About you:

  • Previous senior admin or office/practice management experience

  • Strong communication and client service skills

  • Proactive with initiative to identify and act on opportunities

  • Organised, detail-focused, and confident with multitasking

  • Tech-savvy with MS Office and ability to pick up new systems quickly

What's on offer:

  • Full-time hours, Monday to Friday (8:30am - 5:00pm)

  • A professional and supportive team environment

  • Glenelg-based location close to the beach and public transport

  • Competitive salary package based on experience

If you're ready to step into a key role where your initiative and client focus will be valued, we'd love to hear from you.

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.

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