Candidate Help Desk

Drake Medox continues to be one of Australia's most recognised and esteemed providers of complex homecare services. Our team of registered nurses and support workers provides quality homecare support to families and individuals who require all levels of support at home or in the community. Our philosophy is simple; the right support makes all the difference allowing each of our clients to truly live their best life. If you'd like to join our team and make a difference in someone's life, we are currently recruiting for an Aged Care Placement Consultant on a permanent basis.

Aged Care Placement Consultant

Brighton, VIC | Full-time | Purpose-driven role

Do you have a background in aged care or health - and a heart for helping families navigate life's most delicate transitions?

We're looking for a compassionate, capable, and proactive professional to join our team as an Aged Care Placement Consultant - someone who understands the system and the emotions behind the decisions. If you've worked in admissions, case management, or care coordination, and want to move into a more autonomous, client-focused role, this could be the meaningful change you've been looking for.


About the Role

This is more than a job - it's a chance to walk alongside older Australians and their families during one of the most challenging and personal decisions they'll make.

You'll support your own caseload from initial inquiry through to aged care placement, acting as a trusted advisor and advocate. It's a varied role combining clinical insight, emotional intelligence, and operational coordination.


What You'll Be Doing

  • Offer expert guidance and reassurance to families exploring aged care options

  • Match clients to suitable homes based on care needs, financials, and preferences

  • Liaise with hospitals, discharge planners, and providers to ensure smooth transitions

  • Arrange and accompany families on facility tours where appropriate

  • Assist with paperwork including Centrelink, ACAT, and admissions documentation

  • Keep clear and up-to-date client records in our CRM system

  • Contribute to a collaborative, values-aligned team


About You

You're warm, practical, and deeply motivated to help people. You're also:

  • Experienced in aged care, nursing, allied health, admissions, or case management

  • Comfortable explaining care fees and systems - or willing to learn quickly

  • An excellent communicator who builds trust easily

  • Highly organised, able to juggle priorities with calm efficiency

  • Ready for a role where what you do really matters

If you've worked as a nurse, social worker, discharge planner, or aged care admissions coordinator, we'd love to hear from you.


Why Join Us?

  • Make an impact: Change lives by bringing clarity and comfort to families

  • Brighton-based: A beautiful office hub

  • Supportive team: Join a passionate, professional, and purpose-led group

  • Feel valued: Be recognised for your heart and your skills


Ready for a Role That Aligns with Your Values?

If you're craving a role that blends your professional experience with real human connection, we'd love to talk.

Apply now or contact Jodie on 0426 245 696 for a confidential conversation.

Our Commitment to Diversity and Inclusion

At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work

The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.

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